It is important that the information we hold about you is accurate and up-to-date. Please let us know if your personal information changes.
Data We Collect and Purpose of Collection
Personal data means any information capable of identifying an individual (or business entity). We may collect and administer the following types of personal data:
Communication and Marketing Data, which includes any communication that you send to us whether that be through the contact form on our site, through email or social media, through email or subscription opt-in, or via any other communication you send us. We process this data for the purposes of communicating with you, and to record your preferences in regards to receiving marketing materials from us.
We may send you marketing communications if you purchase goods or services or ask for information about our services, or if you have agreed to receive marketing communications and have not opted out of receiving such communications. You can ask us to stop sending you marketing messages at any time by logging into the Web site and adjusting your marketing preferences or by following the opt-out links on any marketing messages sent to you.
User Data, which includes data about how you use our Web site together with any data that you post for publication on our site or through other online services. We process this data to operate our Web site and ensure relevant content is provided to you, and also to enable administration of our site.
Technical Data, which includes data about your use of our Web site, including your IP address, details about your browser, length of visit to pages on our Web site, page views and navigation paths and details about the number of times you visit. The source of this data is Google Analytics and log files. We review this data to analyze the use of our Web site and services, and to administer and protect our business and site.
Customer Data, which includes data relating to the purchase of Redline Content services, which may include your name, company name, billing address, email address, phone number and payment card details. We retain this data to supply the services you have purchased and to keep records of such transactions.
Where we are required to collect personal data by law (or under the terms of the contract between us), and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver services to you). If you don’t provide us with the requested data, we may have to cancel the goods and/or services you have ordered. If we do so, we will notify you at that time.
Disclosure of Your Personal Data
We may have to share your personal data with select parties under certain circumstances, including:
1. Service providers who provide information technology or system administration services
2. Professional advisers like attorneys and accountants
3. Government bodies (in order to comply with applicable laws and regulations, or to respond to a subpoena or other lawful request)
4. Third-parties to whom we sell, transfer, or merge our business
We require all third parties to whom we transfer your personal data to respect the security of your data and to treat it in accordance with the law.
Retention of Personal Data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements. When deciding what the correct time is to keep the data we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, and whether the processing purposes can be achieved by other means.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorization. We allow access to your personal data only to those partners or employees who have a business need to know, and they must keep it confidential. We will notify you (and any applicable regulator) of a breach if legally required to do so.
Under data protection laws you may have rights in relation to your personal data that may include the right to request access, correction, erasure or restriction.
If you are a resident of the European Union, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us via the snail mail address below.
Additionally, if you are a European resident, know we are processing your information in order to fulfill contracts we might have with you (for example if you make a purchase through the Web site), or to otherwise pursue our legitimate business interests.
Third-Party Links, Applications
The Redline Content Web site includes links to third-party Web sites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect and share data about you. We do not control these third-party sites and are not responsible for the content of those links or their privacy policies.
If you have questions or would like more information about our privacy practices, or if you would like to make a complaint, please contact us by mail at the address below.
P.O. Box 58594 Nashville, TN 37205